Archive for the ‘CEO Peer Groups’ Category

How do you learn how to run a company “on the fly”?

Friday, August 13th, 2010

 

Members of the ETI team

Members of the ETI team

 

As a newly promoted CEO of Eastern Technologies (ETI) Gary Reggiani had a lot of questions. 

*  How could he affect change in an organization that was doing well (growing on average of 10% a year) but needed to change in order to be successful for the long haul? 

 

How could he more effectively deal with the people issues that came along with the increase in headcount because of the growth?

How could he instill more accountability and reduce the “reactivity” that characterized the culture?

And most of all, how could he learn what he needed to learn ”on the fly” since he certainly didn’t have time to go back for his MBA?

 

“We were great at getting the day to day work done,” he says, “But it just got done and if we were going to be successful and not implode as we grew, we really needed to do things differently.”

 

Gary has a great technical background and expertise BTW plus strengths in sales and marketing but he doesn’t have the formal “business” background that in his opinion was required of a CEO of a growing company.

 

His solution? 

 

Well, first he read “Mastering the Rockefeller Habits“…of course…

 

…then he talked with a group of CEO’s who were considering a new Business Excellence program that the Greater Reading Chamber was running.   That’s when I met him.  

 

After talking with several of the participants, he and his management team came on board the year long program dedicated to helping CEO’s like Gary answer the questions that were keep them up at night.  What did they learn?  And what was the business impact?

 

Stay tuned - the answers are coming Monday.  :-)

 

But if you want “sneak peak” - click here.  And if you can’t wait for the answers email us at info@ceothinktank.com !

 

 

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Five additional “Pearls of Wisdom”…courtesy of my fabulous business colleagues and advisors

Tuesday, June 29th, 2010

As 2010 hits the halfway mark, I’d be remiss to not recognize these additional Pearls of Wisdom - and the people who have contributed so much to my own business growth and learning and entrepreneurial expertise over the past six months…

1)   Recognize when it’s time to get stuff off your plate - and onto someone else’s 

Courtesy of Aldonna Ambler, aka “The Growth Strategist” and one of my advisors who said over a year ago that it was time to find a marketing assistant, and that an intern might be a good place to start.  Took a while, but I’ll never go back to not having this position filled.  Having good marketing help is critical in this economic landscape.

2)   Never hesitate to reach out for help

I’ve had some difficult organizational transitions to make over the last few months, and I am deeply grateful to two of my colleagues, Ted Lebow - who has been a wonderful sounding board and crisis helper and John Gerber - who had stepped up to the bat for me when I required legal advice and counsel.  It’s been great having people like them in my life.  Their support has been invaluable!  Thanks guys!

3)   In economic times like these, be willing to experiment with new marketing and sales tactics

We’ve certainly been experimenting - a lot!  From blogging about our story - thanks to Kevin Daum and his advice and counsel back in January…to utilizing the telemarketing services of Corporate Call Centers (thanks to another advisor - Claudia Timbo - and her great marketing right hand person Jean Dilley) - and getting their assistance running our first lumpy mail campaign…to having the opportunity to speak at Square 2 Marketing’s University last week, we’ve been strategically reaching out and “touching” people.  And it’s keeping us in the game!

4)   Find partners with sympatico - and form strategic alliances

The relationships which we’ve forged with Jim Devine and his crew at the Mid-Atlantic Employers’ Association as well as Karen Marsdale at the Greater Reading Chamber of Commerce have been key to expanding our reach in the Greater Philly area.  We’ve really enjoyed partnering with both organizations - and our partnership has resulted in more business for all of us!

5)   Define (and discover) your ideal client

And there’s no way that we could have done what we’ve done without the help of our clients.  From giving us feedback on our value prop,  to participating in video interviews,  and even taking the Caliper Profile (thanks to Dave Griffith of Modern Group - another informal advisor) who suggested that we use the profile to more closely identify our ideal client - Great idea!

So that’s some of our “pearls”.  What are yours?  What have you learned and to whom have you reached out this year?  Drop us a line or give us a call if you’d like to learn more at   ckuchler@ceothinktank.com ….

 

 

u’d like to learn more…   ckuchler@ceothinktank.com

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